Making Appointments
Urgent problems
- Please do not come to the practice.
- Please contact by telephone.
- If the answer phone activates, please listen carefully to the message.
- You will be advised to leave a message if we are at the practice. Please do so and we will contact you within a maximum of two hours. Remember to leave your name and contact telephone number, and preferably the nature of your problem.
- If we are not at the practice you will be given a telephone number to contact for help and advice.
Casual calling at the practice
There may not be access for casual callers to the practice. We advise telephone or email contact to arrange or change appointments. As part of our quality commitment to our patients, we want to provide undivided attention to those attending for appointments. We are sure you would wish this for yourself.
Appointment hours
Generally, appointments are made during the hours shown in the table below. This does not necessarily mean the practice will be open for casual callers. We may have other commitments, which take us away from the practice. With emphasis on high quality private dental care it becomes necessary to allow more time for planning and preparation. It is also important to ensure that the dentist is not fatigued when carrying out treatment, so complex work is likely to be scheduled during the morning, with routine care later in the day.
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Wednesdays are special
On Wednesdays, we offer 'a first come first served' open for all emergency clinic from 8.45 am to 10.00 am. Where possible, please leave a message on the answer phone stating who you are and iindicating that you will be attending.
From 10am we may be involved in a variety of activities, including staff meetings, training, administration, maintenance, for example. We will be unavailable to take calls or receive visitors. We may be away from the pracice to undertake these.